Efficient Management Team – Scenario: Restaurant Rangers

The story takes your management team to solve complex business cases in order to evaluate how your management team functions and how its’ members operate. Your team will solve problems encountered in your imaginary side business. You will end up tolerating mistakes, communicating with your personnel, and dealing with problems in the organisation. The exercise consists of ten case situations. In each case, you need to solve who in your team would be the best person to solve the case at hand. After each case, there will be a facilitated discussion where the choices are explained and others’ views are heard.

Management Team is a Different Kind of a Team

Research shows that effective operation of the management team deals with for instance ability to argue in a constructive way, psychological security, acknowledgement of mistakes and making efforts towards common objectives.

Management team differs from the other teams in the organisation: the management team is timewise a secondary team to its members. Management team also deals with the most difficult issues in the organisation and makes critical decisions. For these to succeed, the team needs to be able to deal with challenging questions and critically evaluate the choices that have been made. As the story unfolds, concrete situations help a facilitated discussion on team members’ readiness and strengths in different kinds of situations.

For whom

Organisations’ management teams.


  • Create mutual understanding on how the team functions most effectively
  • Highlight personal preferences and ways of working, get to know colleagues also outside work environment
  • Make visible the current practices and roles in the team
  • Provide the management team with an opportunity to discuss their ways of functioning


10 cases to solve, duration about 2-2.5 hours, additionally a separate feedback session (ca. 2 hours) if desired.